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Legal

Terms of Use

Effective date: May 21, 2026

These Terms of Use (“Terms”) govern your use of the HOAbreeze.com software and services, including the Chatbot and MinutesAI applications.

1. Acceptance of Terms

By accessing or using the services, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company, organization, or HOA, you represent that you have the authority to bind that entity to these Terms.

2. User Types and Subscription

The services recognize the following categories of users:

  • Primary Client (Chatbot): The HOA or management company contracts with HOAbreeze.com for a monthly subscription.
  • Primary Client (MinutesAI): The individual user (e.g., board member, associate) contracts with HOAbreeze.com for a monthly subscription.
  • End User (Homeowners): Homeowners are granted limited, unauthenticated access to the Chatbot widget embedded on the HOA or management company website.

3. Subscription, Billing, and Cancellation

Services are billed on a monthly subscription basis, payable in advance.

Subscriptions are month-to-month. Users may cancel their subscription at any time, effective at the end of the current billing cycle.

No refunds or credits will be provided for any partial subscription period upon cancellation.

4. Limited License and Data Ownership

HOAbreeze.com grants the client a limited, non-exclusive, non-transferable license to use the Chatbot and MinutesAI services solely for the internal, non-commercial purposes of the HOA or the subscriber.

Data Ownership

The client retains ownership of the original documents and content provided to the services. The AI-generated Chatbot transcripts and MinutesAI transcripts and summaries are jointly owned by the respective client and HOAbreeze.com.

5. Limitations on Service and AI Disclaimer

You acknowledge and agree to the following specific disclaimers regarding our AI services:

MinutesAI

The MinutesAI service is a value-add tool for transcription and summarization. It is not guaranteed to be 100% accurate and should not replace traditional, human-verified methods of recording official meeting minutes.

Chatbot

The Chatbot provides information based on the documents provided to it. The answers are for informational purposes only and do not constitute legal, financial, or official HOA advice. Users must always refer to the official, governing HOA documents for authoritative information.

6. Prohibited Conduct

You agree not to use the services to:

  • Input or transmit material that is illegal, defamatory, harassing, or harmful.
  • Generate or input protected or excessively sensitive information that is irrelevant to official HOA business.
  • Use the service for commercial purposes outside of managing your own HOA or property.
  • Reverse engineer or attempt to gain unauthorized access to the service or underlying data.

7. Disclaimer of Warranties and Limitation of Liability

YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

No Warranty

HOABREEZE.COM EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT OR GUARANTEE ANY SPECIFIC SERVICE UPTIME OR AVAILABILITY.

Limitation of Liability

HOABREEZE.COM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT THE SERVICE IS SIMPLY A VALUE-ADD AND DOES NOT REPLACE TRADITIONAL MEANS OF OBTAINING INFORMATION.

8. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of laws principles. All disputes arising out of or related to these Terms or the services shall be resolved in the state and federal courts located in Florida, USA.

Questions?

For anything about these terms or your data, reach our team and we’ll be glad to help.

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LexAi by HOA Breeze

An AI assistant for HOA and condo communities — answering homeowner questions 24/7, trained on your governing documents.

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